Draft — under legal review. Bracketed items are still being decided.
Last updated: October 22, 2026
These Terms are an agreement between you and DIAL IN LLC, doing business as Dialin ("Dialin", "we", "us"), for your use of dialin.io, the Dialin apps and browser extension (together, "Dialin"). By using Dialin you agree to these Terms and to our Privacy Policy. If you don't agree, don't use Dialin.
1. Who can use Dialin
You must be at least 13 years old.
If you're under 18, a parent or guardian must agree to these Terms for you and supervise your use. Dialin's guardian and parental-control features are designed for this.
You can't use Dialin if you've been banned from it, or if the law prohibits you from using it.
2. Your account
Keep your password secure. You're responsible for activity on your account.
Guest use is allowed. Guest data may be removed if it isn't saved to an account (see the Privacy Policy).
One person per account. Don't impersonate anyone, and don't claim a username to mislead people or to squat on a brand.
3. Your content
You own what you add. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process (including with AI as described in the Privacy Policy), display and distribute your content. That covers what's needed to run Dialin and to show your content to the people you choose, including the public if you make it public.
This licence ends when you delete the content. It doesn't end for copies others have already re-shared within Dialin under the permissions you gave, for anonymous aggregate statistics, or for backups kept for a limited time.
Your dial readings contribute, without your name, to shared averages and to the anonymous Commons unless you opt out. Aggregated, anonymous results may continue to exist after you leave.
You're responsible for your content. You must have the rights to what you upload, including music, video and images of other people. If you upload photos of people, you're responsible for having any consent the law requires.
4. What you can't do
Don't use Dialin to:
break the law, or infringe anyone's intellectual property, privacy or publicity rights;
harass, threaten, bully, dox or exploit anyone; share sexual content involving minors (we report it); or share intimate images without consent;
post explicit content without marking it explicit, or show it to minors;
spam, scam, run deceptive offers, or manipulate dials, trust scores, points or the Commons, for example with fake accounts or automation;
access accounts, data or systems you aren't authorized to; probe, scrape or overload Dialin; get around its security or privacy controls; or try to re-identify people from anonymous data;
upload malware. User code you publish runs in a separate sandbox domain. Don't use it to attack visitors.
5. Offers and points
Businesses may publish offers. The business, not Dialin, is responsible for honoring its offer and for the goods or services it provides.
Points, coins and trust have no cash value. They can't be sold or transferred outside Dialin, and we may adjust them to fix errors or abuse.
When you redeem an offer, the business sees your display name, username and trust level.
6. Paid features
Storage plans and support payments are processed by Stripe.
Subscriptions renew monthly until you cancel; cancel any time in the billing portal. Cancellation takes effect at the end of the paid period.
Payments are non-refundable, including for partial months, except where the law requires otherwise (for example, a statutory right of withdrawal). Cancelling stops future charges.
If you exceed your storage after a plan ends, we may limit new uploads. We won't delete your existing content because of this without notice.
Prices may change with at least 30 days' notice.
7. AI features
Dialin's butler and automatic dials are generated by AI and can be wrong. Don't rely on them for medical, legal, financial or safety decisions.
If you connect your own AI provider key or Google account, your use of those services is also governed by their terms.
8. Third-party content and services
Dialin shows media and links from other services (YouTube, Spotify, maps and more). We don't control them and aren't responsible for them. Their terms apply when you use them.
9. Copyright complaints
If you believe content on Dialin infringes your copyright, send a notice to our Copyright Agent at seekers@dialin.io (or use dialin.io/report) with:
the work;
where it appears on Dialin;
your contact details;
a good-faith statement;
a statement under penalty of perjury that you're authorized to act;
your signature.
We remove infringing content and terminate repeat infringers.
You can stop using Dialin and delete your account at any time.
We may suspend or terminate accounts that break these Terms or create risk for others. Where reasonable, we'll explain why and let you export your content first.
11. Changes to Dialin and these Terms
Dialin is evolving; features may change or end.
If we change these Terms materially, we'll give notice in the app or by email before the changes take effect. Continuing to use Dialin after that means you accept them.
12. Disclaimers
Dialin is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee Dialin will be uninterrupted, error-free, or that content won't be lost: keep your own copies of anything important.
13. Limitation of liability
To the extent the law allows:
we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill;
our total liability for any claim is limited to the greater of what you paid us in the 12 months before the claim, or US $100.
Some places don't allow these limits, so they may not apply to you.
14. Indemnity
If you use Dialin for business (for example to publish offers), you'll defend and indemnify us against claims arising from your content, your offers, or your breach of these Terms.
15. Disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Delaware, and you and we consent to their jurisdiction. [OPTIONAL: arbitration clause with a class-action waiver and a 30-day opt-out; counsel to decide.]
If you're a consumer in the EU or UK, you keep the protections of your country's mandatory consumer laws and may bring claims in your local courts.
16. General
These Terms and the Privacy Policy are the entire agreement between us about Dialin.
If a part of these Terms is unenforceable, the rest still applies.
If we don't enforce something, that isn't a waiver.
You may not transfer these Terms; we may transfer them as part of a merger or acquisition.
17. Contact
DIAL IN LLC · [MAILING ADDRESS] · seekers@dialin.io